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Spideroak down7/2/2023 ![]() ![]() Sign in to the SpiderOak website on the computer where you wish to download your data. Downloading your data from the SpiderOak website You can now select your data for upload, and it will de-duplicate before being sent to our servers. This will prevent SpiderOak from estimating how much space this data will take up in your account and giving you out of space messages. Under the Interface tab, please check the box which says Disable disk space calculations. If you're trying to upload information you know will de-duplicate but SpiderOak is warning you that you will exceed your space limit, please open the Preferences window. This means the upload will complete very quickly. Remember: because this data is already stored on your system, all these files will de-duplicate. ![]() ![]() Once your data is back in place, select your files for backup again so SpiderOak can continue backing up new changes made to your data. You will also need to manually move files to the correct locations if you are attempting to restore data from, for example, a Windows machine onto a Linux machine. If you choose to send your files to a different folder, such as your Downloads folder, you will need to manually move them to the correct locations on your file system. Choosing to restore them to their original locations lets SpiderOak do all the organizing work for you: your files will be placed back in their old locations in your files structure. If you are using the same type of operating system as before, SpiderOak will ask whether you want to restore these files to their original locations or to download them to a new location. To select multiple files at the same time, hold down Shift when selecting files. (On old versions of SpiderOak, this is the "View" tab.) To restore your files, select the files you want and push the Download button. When setup completes, open the Manage tab on SpiderOak. If the full paths of any of your files have changed even slightly, SpiderOak will move its copies of those files to its deleted items bin - not what you want.) (The other option, to set it as an existing device, instructs SpiderOak to expect to find your backed up files in exactly their same locations as before. This way, SpiderOak will still have all of your old files saved under your previous device, and you will be able to use your new device as a blank slate to save any new or different files separately. SpiderOak will offer you the choice to either create a new device or reinstall an existing device. Choose to sign in rather than create a new account, then enter the email address associated with your account and your password. You have a few choices for how to get your data back and get started backing up with SpiderOak again: Downloading your data from the View or Manage tabÄownload and install SpiderOak on the computer where you want to restore your files. Please see the Help Center for the newest version.įirst of all, don't panic! Remember, all your files are safely backed up to SpiderOak. This article has moved to our new Help Center and will no longer be updated on this page. ![]()
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